State Farm® Insurance Agent Melissa Schwartz-Thomas
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alberto Botello
August 7, 2026
"Bevin and the rest of the staff were very accommodating with helping me switch over to State Farm."
"Thank you for your feedback, Alberto! It's great to hear that Bevin and the team were accommodating in assisting you with your switch to State Farm. We're here to help with any of your insurance needs, so feel free to reach out anytime."
Alberto Botello
August 7, 2026
"Bevin and the rest of the staff were very accommodating with helping me switch over to State Farm."
"Thank you for your feedback, Alberto! It's great to hear that Bevin and the team were accommodating in assisting you with your switch to State Farm. We're here to help with any of your insurance needs, so feel free to reach out anytime."
Deborah Konstant
July 31, 2026
"What a wonderful staff. Bevin and Rachel were awesome."
"Thank you for your feedback, Deborah! We're delighted to hear that Bevin and Rachel made such a positive impression. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
Deborah Konstant
July 31, 2026
"What a wonderful staff. Bevin and Rachel were awesome."
"Thank you for your feedback, Deborah! We're delighted to hear that Bevin and Rachel made such a positive impression. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
wade tipton
July 24, 2026
"Bevin and the staff at the Freeport office are always very helpful, and make the insurance process easy!! I highly recommend them!!!"
"Thank you for your recommendation, Wade! It's great to hear that Bevin and our team at the Freeport office have made your insurance process easy and helpful. We truly appreciate your support and look forward to assisting with any future insurance needs you may have."
wade tipton
July 24, 2026
"Bevin and the staff at the Freeport office are always very helpful, and make the insurance process easy!! I highly recommend them!!!"
"Thank you for your recommendation, Wade! It's great to hear that Bevin and our team at the Freeport office have made your insurance process easy and helpful. We truly appreciate your support and look forward to assisting with any future insurance needs you may have."
Stephanie Cannon
July 24, 2026
"Working with Bevin has been a great experience. She was knowledgeable, patient, and took the time to explain all of the coverage options and made the entire process simple and stress-free."
"Thank you for your feedback, Stephanie! We're delighted to hear that Bevin was able to make your experience simple and stress-free by explaining all the coverage options. If you ever have more questions or need assistance with your insurance needs, feel free to reach out to our team."
Stephanie Cannon
July 24, 2026
"Working with Bevin has been a great experience. She was knowledgeable, patient, and took the time to explain all of the coverage options and made the entire process simple and stress-free."
"Thank you for your feedback, Stephanie! We're delighted to hear that Bevin was able to make your experience simple and stress-free by explaining all the coverage options. If you ever have more questions or need assistance with your insurance needs, feel free to reach out to our team."
Joan
July 23, 2026
"Very pleased with the politeness of Bevin the agent I am dealing with. Alot better than my previous company. Keeps me informed when needed. Very glad I switched."
"Thank you for sharing your feedback, Joan. It's great to hear that Bevin's politeness and communication have made your experience with our agency a positive one. We're delighted that you feel informed and satisfied with your decision to switch to us for your insurance needs. If you ever have any questions or need assistance, feel free to reach out."
Joan
July 23, 2026
"Very pleased with the politeness of Bevin the agent I am dealing with. Alot better than my previous company. Keeps me informed when needed. Very glad I switched."
"Thank you for sharing your feedback, Joan. It's great to hear that Bevin's politeness and communication have made your experience with our agency a positive one. We're delighted that you feel informed and satisfied with your decision to switch to us for your insurance needs. If you ever have any questions or need assistance, feel free to reach out."
Richard Williston
June 18, 2026
"The agents are very helpful and understand your car & home insurance needs.
The agents find you the best prices for your home & car premiums."
"Thank you, Richard, for your feedback! We're glad to hear that our agents were able to assist with your car and home insurance needs and find the best prices for you. We appreciate your support and look forward to continuing to serve you."
Richard Williston
June 18, 2026
"The agents are very helpful and understand your car & home insurance needs.
The agents find you the best prices for your home & car premiums."
"Thank you, Richard, for your feedback! We're glad to hear that our agents were able to assist with your car and home insurance needs and find the best prices for you. We appreciate your support and look forward to continuing to serve you."
Sonia Green
June 4, 2026
"Bevin has been great to work with. We had a "hiccup" in the process and Bevin was on top of it. Great communication and dedication to get it figured out."
"Thank you, Sonia, for sharing your experience. It's great to hear that Bevin provided excellent communication and dedication in resolving the issue. We appreciate your feedback and support!"
Sonia Green
June 4, 2026
"Bevin has been great to work with. We had a "hiccup" in the process and Bevin was on top of it. Great communication and dedication to get it figured out."
"Thank you, Sonia, for sharing your experience. It's great to hear that Bevin provided excellent communication and dedication in resolving the issue. We appreciate your feedback and support!"
Connor
June 1, 2026
"Quick service, easy to find location!"
"Thank you so much for the great review! We're thrilled that you found our location easy to find and our service quick. Thank you for trusting us with your home and vehicle insurance!"
Connor
June 1, 2026
"Quick service, easy to find location!"
"Thank you so much for the great review! We're thrilled that you found our location easy to find and our service quick. Thank you for trusting us with your home and vehicle insurance!"
Sean Edwards
May 29, 2026
"Very quick when I go. Helpful and knowledgeable. Very friendly staff. Enjoy the visits."
"Thank you for sharing your experience! We're so glad our staff could provide you with fast, friendly, and knowledgeable service. We look forward to your next visit!"
Bernadette Elaine
February 26, 2026
"Mia was amazing with her customer service. She was fast and was able to answer all my questions. It was a pleasure speaking with her."
"Thank you, Bernadette Elaine, for your kind words about Mia. We're glad to hear she provided quick and helpful service. We appreciate your feedback and support. "
David Vehmeier
February 16, 2026
"This is Wendy Vehmeier...we are very happy with State Farm and their service and pricing."
"Thank you for your review Wendy ! So glad to hear you had a great customer experience with our team in Freeport, IL.
We appreciate you choosing Melissa Schwartz-Thomas State Farm for your insurance needs."
Scott Moore
April 3, 2024
"David Vehmeier was Courteous, Friendly & Helpful. Very knowledgeable. Saved me over 50 % on my premium for the same coverage. Highly recommend!"
Debbie Watson
April 1, 2024
"Dave gave us great service and saved us money on our auto insurance"
Beverly Lacy
March 28, 2024
"Nothing but bad experiences"
Morgan Blessing
March 26, 2024
"Mia is always so helpful and does a great job"
Nick Skeel
March 26, 2024
"I used to go to another local insurance agent for yrs, Then I recently ( 2yrs ago i believe) switch to State Farm with Melissa Thomas and I’ve saved over $50 a month. Very affordable especially in the times we’re in nowadays. I definitely recommend switching or atleast call and get yourself a free quote obviously!! I’m very happy I switched"
MaizeMaximus420
March 26, 2024
"Mia is a very knowledgeable and experienced employee and cares for her customers."